Many training institutes and coaching classes are facing enquiry management. Get new enquiry, take proper follow up of enquiry and convert that enquiry is very important. Training institutes are promoting their courses and class detail on various sources like social media, pamplete, news papers, hording, news channels etc.
Enquiry management system help them to manage enquiry in proper format also take follow up for the same. System help to evaluate new enquiries, follow up status and enquiry conversion status.
Admin will have full access of enquiry management system. Admin will give rights to office operator, receiptnist, clerk to take course enquiry, take enquiry follow up and change enquiry status to converted.
System will give reminder of follow ups which help operators to do their job efficiently remark follow up detail in system. System help administration to evaluate enquiery sources, identify useful sources, enquiry type, daily enquiries etc.
1) Manage complete information of customer, enquiries, follow up date, enquiry status 2) Manage course wise and batch wise equiries 3) Fully controlled system. Admin and operator only manage enquiries 4) Easy and time effective. Save paperwork 5) Take follow up and update enquiry status 6) Evaluate enquiry sources like social media, pamplete, news papers, hording, news channels etc 7) List of converted enquiries 8) Evaluate office staff work 9) Set follow up date and time 10) Secured database